Amazon handed Ring video doorbell footage to police without owners’ permission at least 11 times so far this year — a figure that highlights the unfettered access the company is giving police to doorsteps across the country, reported Politico.
The revelation came in a letter Amazon
sent to Sen. Ed Markey (D-Mass.) on July 1 after the lawmaker
questioned the video doorbell’s surveillance practices in June. Markey released the letter
to the public on Wednesday.
Ring, which Amazon bought in 2018, has repeatedly
said that police can’t view recordings unless clips are posted
publicly or shared directly with police, though that doesn’t apply to police
subpoenas and emergency requests. While the company’s policy has said this
information can be shared without a user’s consent, this letter is the first
time the company has confirmed that it has handed over this information.
It’s a data point that is likely to only heighten
Congressional scrutiny of the tech giant, which lawmakers have already
upbraided over its privacy practices, after its facial recognition service Rekognition falsely
associated 28 members of Congress with criminal mugshots in 2018 and how
its Echo Dot Kids Edition protected children’s privacy.
The company is also facing antitrust concerns over its dominance across online retail,
and its treatment of the third-party sellers that use its
platform.
Ring doorbells, in particular, raise privacy
concerns because of their popularity, Amazon’s agreements with police, and
Amazon’s growing technological capabilities. In 2020, Ring responded to a
letter from five senators and revealed that four employees improperly accessed Ring video data.
Amazon currently has agreements to let 2,161
police departments across the country use an app called Neighbors where users
post Ring camera footage and leave comments. Police can use the app to send
alerts and request videos.
Amazon said in the letter it shares footage with
police without a warrant under emergency circumstances involving imminent
danger of death or serious physical harm. The company said it decides whether
the requests meet its standards of an emergency.
“It’s simply untrue that Ring gives anyone
unfettered access to customer data or video,” Ring said in a statement
following this article’s publication, stressing that it provides police with
this access when it believes there is “danger of death or serious physical
injury to any person, such as a kidnapping or an attempted murder.”
Ring spokesperson Brendan Daley also said that the
company also doesn’t require consent when it shares footage to police with
warrants, though it does notify the owners.
Brian Huseman, Amazon’s vice president of public
policy, wrote in the letter to Markey that each of the 11 times it shared video
without the consent of the device’s owner, it was because “Ring made a
good-faith determination that there was an imminent danger of death or serious
physical injury to a person requiring disclosure of information without delay.”
Amazon didn’t provide any details about when or
where these 11 incidents took place.
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